Terms of service

WANDR Co. — Terms of Service
Last updated: 11 November 2026

1. ABOUT THESE TERMS
Welcome to WANDR Co. These terms apply to purchases from and use of https://www.wandrco.com.au (the Store). The Store is operated by WANDR Co., an Australian apparel brand. Contact us at info@wandrco.com.au. By using the Store you agree to comply with applicable laws and these terms. Nothing in these terms removes consumer rights that cannot lawfully be excluded.

2. STORE USE
You must provide accurate order and contact information and use the Store lawfully. Do not attempt to gain unauthorised access, interfere with store operation, or infringe the rights of others. We may take reasonable action to protect the Store from misuse, subject to applicable law.

3. PRODUCTS AND SIZES
Our products include print-on-demand garments made after an order is placed. Review the details, fabric information, colour, sizing and care instructions on each listing before purchasing. Minor colour differences can occur between screens and physical printing. This does not diminish your rights if a product is materially different from the description, unsuitable under an applicable consumer guarantee or defective.

4. ORDERS, PRICING AND PAYMENT
Product prices, applicable taxes, shipping charges and the amount payable will be displayed before you confirm your order. We may contact you if a genuine pricing, availability or production issue prevents us from fulfilling your order. Where we cannot supply goods for which you have paid, we will provide an appropriate resolution and promptly refund payments for goods we cannot supply, as required by law. No additional charges will be imposed without your agreement.

5. CHANGES AND CANCELLATIONS
Because made-to-order products may enter production quickly, requested voluntary changes or cancellations may not be possible once production starts. Contact info@wandrco.com.au as soon as you discover a mistake. This clause does not restrict any right to cancel or obtain a remedy because of a failure to fulfil the agreement or a consumer guarantee.

6. SHIPPING, RETURNS AND REFUNDS
Our Shipping Policy (https://www.wandrco.com.au/policies/shipping-policy) describes delivery arrangements. Our Return and Refund Policy (https://www.wandrco.com.au/policies/refund-policy) explains returns, refunds and our no-voluntary-change-of-mind-returns policy for made-to-order goods. Both policies are subject to mandatory consumer protections.

7. AUSTRALIAN CONSUMER LAW AND OTHER MANDATORY RIGHTS
Our goods come with guarantees that cannot be excluded under Australian Consumer Law. For a major failure, customers may choose an appropriate refund or replacement in accordance with that law. For a minor failure, the seller must provide an appropriate remedy within a reasonable time; further remedies can apply if the issue is not fixed. Other compensation may be available where law provides. Nothing in these terms excludes, restricts or modifies a non-excludable statutory right or remedy, including consumer protection rights that may apply to international customers.

8. CONTENT AND INTELLECTUAL PROPERTY
Unless otherwise stated, WANDR Co. owns or licenses the artwork, trademarks, logos, designs, photographs, words and other material displayed on the Store. Content may be viewed for ordinary personal shopping, but it may not be commercially copied, reused or distributed without permission or another lawful basis.

9. FULFILMENT AND THIRD-PARTY SERVICES
We use service providers for ecommerce hosting, payment processing, printing and shipping. Their platforms may have their own service conditions, but our use of a third-party supplier does not remove WANDR Co.'s legal responsibilities as the seller.

10. PRIVACY
Read our Privacy Policy at https://www.wandrco.com.au/policies/privacy-policy for information about personal data handling. We do not ask customers to provide payment card details by ordinary email.

11. RESPONSIBILITY AND EVENTS OUTSIDE OUR CONTROL
To the extent law permits, we are not responsible for losses caused solely by customer misuse of the Store or matters genuinely outside our reasonable control. This clause does not exclude responsibility for our own conduct or any right, guarantee, obligation or remedy that applicable law does not permit us to exclude.

12. CHANGES TO TERMS
We may update the terms for future purchases by publishing a revised version. Changes do not retrospectively eliminate rights or alter an accepted order without a lawful basis.

13. GOVERNING LAW
These terms are governed by the laws of New South Wales, Australia, subject to mandatory laws and protections that may apply in another jurisdiction. No term limits a consumer's ability to exercise legal rights in a forum made available by mandatory law.

14. CONTACT
WANDR Co.
info@wandrco.com.au
https://www.wandrco.com.au